Refund policy

At Vint Amour, we want you to love what you ordered. If something isn't right, we're here to help.

Return Policy

Returns are only available if the product is delivered incorrect or damaged.

We accept returns within 3 days of delivery for such cases. To be eligible, the item must be unused, unwashed, and in its original packaging with all tags intact.

To initiate a return, reach out within 3 days of receiving your order with your order number, photos of the incorrect/damaged item, and reason. Once approved, we will arrange a pickup. Refunds will be processed after the item is received and inspected.

Exchanges

We also offer exchanges within the same 3-day window — for defective, incorrect, or size-related issues. Once approved, we'll arrange a pickup and dispatch the replacement within 5–7 business days, subject to stock availability.

Please note: Returns and exchanges are not applicable on items damaged due to misuse or improper care.